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Frequently Asked Questions...
What is your privacy policy?
I understand and respect your need for privacy. None of the information you provide when
you join will be provided to any third party other than the payment card processors and banks to whom
I must pass the limited information that is necessary for them to perform the transaction.
Teresa
is the sole operator of
The Lingerie Lounge website, so there
are no employees that might have access to your information. Furthermore, all transaction information is stored securely on 128-bit encryption SSL servers.
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How do I cancel my subscription?
If you are canceling your membership due to a problem you have had, please let me know about the problem at
LingerieLounge@cableone.net so that I can have the opportunity to correct the problem for you.
When you cancel your subscription, your username and password will be removed from the system 30 days from the date of your last
charge).
I give you the full benefit of your subscription, no matter when you cancel.
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Can I contact
The Lingerie Lounge customer service by telephone?
No. My preferred method of contact is by e-mail to
LingerieLounge@cableone.net. But you may also contact
me by U.S. Postal Service at Teresa, P.O. Box 3712, Show Low, AZ 85902. Please
include your full name, e-mail address, Membership user name (if you are a member) and your phone number.
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Am I entitled to a refund if I cancel before 30 days?
If you cancel before 30 days, you are not entitled to a refund.
I do not refund the unused difference as I give you the full 30 days of access for your subscription price. You can download hundreds of images in one day by visiting
The Lingerie Lounge Members Only Area, or you may not even visit for days at a time. It is up to you how you want to use your
privileges.
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How often am I charged?
Your account will be charged the way you
originally subscribed.
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Are there other methods of payment?
Yes. If you do not want to order online, you can order by snail mail,
or U.S. Postmaster. Just click here to go to the snail-mail order form page, print out the order form and mail it to:
Teresa
P.O. Box 3712
Show Low, AZ 85902
I accept cash and money orders in U.S.
dollars only.
Instant access is not available if you mail
me your order. Your account will become active within 24 hours of receiving your order.
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I do not want my wife or girlfriend (or anyone else) to know about my subscription. Will I be on a mailing list and how much information do I really have to give you?
I never send my members anything in the postal
mail (snail-mail). I never sell, or otherwise share, any of my members'
names or addresses to any company. I TOTALLY RESPECT YOUR PRIVACY, AS I
WOULD NOT LIKE THE SAME TO HAPPEN TO ME.
Occasionally you will receive e-mail from
me regarding your account (such as a transaction receipt). If you do not want e-mail from
me, please send me an
e-mail stating so and I will not send you any e-mail. Or better yet...
If you would like to have anonymous, private, and free e-mail, try one of the free web-based e-mail services like HotMail, or YahooMail.
As far as the type of information I need for you to order your subscription, if you are using your credit card to subscribe,
I need your name and the address where you receive your credit card statement, zip code if you live in the United States, credit card account number with a valid expiration date, a username and password of your choice and your e-mail address. Your e-mail address is optional; however,
I have no other way of getting in touch with you to let you know that your account has been activated and to confirm your username and password. If you do not give
me an e-mail address, make sure you have written down the username and password you chose.
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How does the charge appear on my credit card statement?
Your credit card will be billed
discretely as "Internet Services."
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How often do you
reply to emails?
I reply to ALL emails regarding accounts. You probably have not provided
me with a valid return e-mail address. Check the return e-mail address in your mail program. It may be wrong! That is why you should always include your e-mail address in the body of your message. Occasionally there will be problems with your service provider's e-mail system. You may be unaware of e-mails that are rejected by their system before reaching you. If you do not receive an e-mail reply on the same day that you request assistance there may be a problem with your e-mail. You might try setting up a free e-mail account with HotMail, or YahooMail, and e-mail from that new address.
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Email Teresa
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